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gf - gluten free | df – dairy free | v - vegetarian | v+ - vegan | n - contains nuts

We understand

Our regular menu includes vegetarian and vegan choices. Gluten free pizza crust is also available (additional cost applies).

Our Chef has designed our food station menus to include vegan, vegetarian, gluten free, dairy free and nut free options. Please note, we are not able to significantly change or substitute items and dishes are served as described.

Equipment provided

Free of charge with a Fully Private Buyout:
- Microphone
- A speaker system into which you may plug a smartphone (note: playlist must be downloaded & must be compatible with AUX output cord)
- Access to projector + ability to play your own content on flat screen TVs (note: client must provide their own HDMI compatible laptop)

*With a semi-private event ( All Lane Rental, All Lane + Billiards Hall or Billiards Hall booking) the venue remains open to the public. This means music is controlled by the venue manager and microphone use is not permitted

If we do not have the AV equipment you require, rentals can be arranged through Freeman AV Banff. Please note, certain restrictions on AV, sound and microphone use apply to different rooms and types of bookings. Please confirm what is permitted with your Sales Manager.

Rates FAQ:

Elevator - YES
Wheelchair ramp - Available onto bowling lanes
Wheelchair compliant bathrooms - YES
*Please note, the bowling lanes and Billiards Hall are not wheelchair accessible as these areas are located up a small set of stairs.

POLICIES:

1. A signed event contract & online credit card authorization form are required to complete any group booking.

2. ‘All Lane Rental’, ‘All Lane Rental + Billiards’ and ‘Billiards All Night Rental’ packages are subject to a 30% non-refundable deposit that will be automatically processed 60 days prior to the event date. All other party packages are not subject to a deposit.

3. Events subject to a deposit:

• Events may be cancelled without penalty up to 61 days before the event.

• Events cancelled with less than 61 days notice are subject to full cancellation charges and the full 30% deposit is forfeited.

• Events may be postponed up to 61 days before the event, in which case the deposit is transferred to the new event date.

• It is the responsibility of the client to act within the stated time frame, and to provide ample notice of postponement or cancellation.

• If there is a government mandated shut-down of in-person dining, the deposit would be refunded regardless of timing.

3. Events NOT subject to a deposit:

• Events may be cancelled without penalty upto 7 days before the event.

• Events cancelled with less than 7 days notice will be automatically charged 100% of the set menu price for the reserved number of guests.

• If there is a government mandated shut-down of in-person dining, the above cancellation penalty is waived.

4. Events with a minimum spend:

• In the event you do not achieve the minimum, a rental fee in the amount required to achieve the minimum spend will be applied to the host bill.

• Both the host bill and individual guest bills count toward a minimum spend. In the case of separate bills, if the minimum spend is not achieved, the host is responsible for paying a venue fee in the amount required to achieve the minimum spend.

• Only food and beverage consumed during the event count toward achieving the minimum spend. Venue fees are processed the night of the event and are non-transferrable to other dates or purchases.

• Minimum spend rates are agreed upon at the time of booking and will not be reduced if Provincial public health measures limit the features or reduce the capacity of any event space. It is the responsibility of the client to stay up to date on all Provincial public health measures.

5. We require a final guest count 7 days prior to the event date. After this time you will be charged the full price of the set menu for any ‘no shows’. Guest count increases are subject to availability.

6. 30-minute grace period for group reservations. After 45-minutes, group is deemed a ‘no show' and you will be charged the price of the menu for the reserved number of guests.

7. Food orders must be finalized no later than 14 days prior to the event date.

8. In the case of separate bills, the credit card provided on the authorization form will be charged the price of the menu for any ‘no shows’ or any charges not paid in full.

9. All events must be paid in full the day of the event, with payment presented on-site. We do not invoice.

10. Bowling and F&B charges are both subject to 20% gratuity & 5% GST. Rental fees are subject to 20% gratuity + 5% gst.

11. Damages: The client is responsible for any damages to or on High Rollers’ property and/or injury to the staff and/or guests caused by the client and/or client’s guests. Please note that verbal & physical abuse will not be tolerated towards any of our staff.

BIRTHDAY BLAST!

I would just like to formally thank you and the High Rollers staff it was so much fun the food was great, the manager was very good to us our server was very diligent, despite having to serve a bunch of rowdy powerline men. I couldn’t of asked for a better birthday! Jonathan, February 2020

OUTSTANDING HOSPITALITY

I just wanted to pass along a massive “thank you” to you and your team for the outstanding hospitality you provided to our company team building at High Rollers. Your whole team was extremely engaged, friendly and professional and everyone was raving about the service and food. It was a perfect venue and our team had a delightful evening. – Tristan, February 2020                                                

NOT TO BE BEAT!

High Rollers hosted our Christmas party this year. Was a great time for all, food, booze and entertainment could not be beat! Would definitely recommend it for any companies looking for a great venue with awesome staff and management. Fully take care of every step of the way. – Glen

Looking for other fun spaces to entertain in?

Take your pick from private karaoke rooms at Hello Sunshine to cosy backcountry cabin decor at Park Distillery

Hello Sunshine Japanese Restaurant - Karaoke + Sushi

park distillery - backcountry decor + campfire cuisine

Meet the Banff Hospitality Collective Sales Team

We are your single point of contact representing 6 spectacular downtown Banff event venues.
Let us assist you in the planning of your corporate group, wedding celebration or social occasion.